Courses

Courses are used within Kitchen iQ to define the order of how product items should be prepared for example Starters > Mains > Desserts. They have additional configurations used within routing rules to distribute orders to different stations. The courses held within Kitchen iQ can match to those courses held against products created in Product Modelling / Menu Manager or they can be separate depending on the configuration and setup of the operations.

Adding New Courses

Follow these steps to add a new course:

Click Add
Enter the following details, Course Name | set the course Colour | select Icon (optional)
Update the Target | Warn | Alert times as required for the configuration of the course in MM:SS or % value
Target Time

The target time represents the total time orders should be prepared for that course, within other settings the target time can be calculated either based on the time entered or if cook times are being used the longest dish cook time

Warn & Alert

Warn - Orange | Alert - Red

The timer will change to orange / red (or other colour set) to warn that the target time is close (based on the configuration of timings or percentages set)
- Warn / Alert as Time
  - Negative value -MM:SS to turn orange / red (or other colour set) BEFORE the target time is reached
  - Positive value MM:SS to turn orange AFTER the target time is reached
  - Zero 00:00 to turn orange exactly when the target time is reached
  - Leave blank to not change to orange / red (or other colour set)
- Warn / Alert as Percentage
  - 0-99% to turn orange / red (or other colour set)BEFORE the target time is reached
    - Example: Target Time = 10:00 | Warn is set to 90% | Warning will be displayed at 09:00
  - 101-200% to turn orange / red (or other colour set) AFTER the target time is reached
    - Example: Target Time = 15:00 | Warn is set to 200% | Warning will be displayed at 30:00
  - 100% to turn orange / red (or other colour set) when the target time is reached
Select the Course Order from the drop down
- Immediate - the course will be displayed without any course ordering
- 1-100 - the numeric order of courses as they are presented
Update the Delay Next Course time if applicable (this is optional functionality, courses can also be taken off hold by using a message action)
Select the check box for Pending Active Timer if applicable (this is optional functionality)
Select the POS Course Name from the drop down
Enter the Child Line Overrides into the value box and press enter to add

Multiple different Child Line text values can be entered against the same course if required
For Child Line overrides to correctly trigger they must:
- Match the text exactly
- Be a child of the parent item (either using modifiers within a choice, a modifier from within an And Panel or using the And button
Click Save

Configuring Other Settings

The other settings can all be modified as required.

Adjust settings as required
Click Save

Field Settings & Information

Course Fields

The course fields define the behaviour of each course, how they are displayed on screens and the order in which they are presented for preparation.

The following table of information describes each of the course fields:

Field	Description
Name	The name given to the course in Kitchen iQ - displayed in routing, printing, message actions and reporting
Colour	Colour selector to define the colour of the course indicator next to each product item on an order ticket
Icon	Icon selector to define the icon displayed within the course indicator next to each product item on an order ticket (optional)
Target	Input to define the course target preparation time MM:SS (if cook times are enabled it is recommended to use a target time of cook time shown in the other settings section)
Warn	Input to define the course warn time MM:SS or % value (see other settings) - indicates to the operator that the target time is approaching and will be displayed on the timer or header. Colours can be configured in Other Settings
Alert	Input to define the course alert time MM:SS or % value (see other settings) - indicates to the operator that the target time has exceeded and the ticket is now late, will be displayed either on the timer or header. Colours can be configured in Other Settings
Course Order	Drop down to define the order of courses presented into the system Immediate - the course will be displayed without any course ordering 1-100 - the numeric order of courses as they are presented
Delay Next Course	Input to define if there is a delay to the next course becoming active (taken off hold automatically)
Pending Active Timer	Check box to define if the pending active timer should be displayed on a ticket - the pending active timer is the time since the previous course left the system (routing exit point)
POS Course Name	Drop down to define the mapping of POS course to those within Kitchen iQ
Child Line Overrides	Input to define text strings that can be used to override the course of the product being sent from the POS

Other Settings

The other settings within courses determine the behaviour of tickets on screen and configuration for warn and alert times.

The following table of information describes each of the other settings fields:

Field	Description
Display Override Text	Check box to define if override text is displayed on an order ticket
Use Course Colour on Item Text	Check box to define if the product item text matches that of the course colour
Header Alerts	Check box to define if Warn / Alert (amber and red) are shown on the entire header (if un-checked will only be against the timer)
Flash Header for New Tickets	Check box to define if the New Ticket flashing indicator is shown on the entire header (if un-checked will only be against the timer)
Alert Based On	Dropdown to define if alert is based on the configured course target time or cook time. When cook time selected, you must define the maximum cook time in the next dropdown.
Warn / Alert Time Setup As:	When set as a percentage: 0-99% to turn orange BEFORE the Target Time is reached. e.g. Target time = 10:00. Alert is set to 90%. Alert will appear at 09:00 101-200% to turn orange AFTER the Target Time is reached. e.g. Target time = 15:00. Alert set to 200%. Alert will appear at 30:00 100% to turn orange exactly when the Target time is reached When set to use time: Negative values will Alert before the cook time is reached e.g. Cook time is 15:00. Alert time is set to -02:00. Alert will be triggered after 13 minutes Positive values will Alert after cook time is reached e.g. Cook time is 15:00. Alert time is set to 03:00. Alert will be triggered after 18 minutes Setting Alert time to 00:00 will result in an Alert when the cook time is reached Leaving the alert field blank will result in no Alert being triggered
Warn / Alert Timer Colour	Selector to define the background colour of the Warn / Alert that appears on the timer or header.